
Good questions
Everything guests ask before they come
And if your question is not here, message us on WhatsApp — you will get a person, not a chatbot.
We are at Rass Rmel, Merzouga 52202, on the western edge of the Erg Chebbi dunes in south-eastern Morocco. The camp is reachable by normal car — you do not need a 4x4 to get to us — and we will send you an exact pin with your booking confirmation.
Most guests drive or take a private transfer from Fes (about 7 hours), Marrakech (about 9 hours) or Ouarzazate (about 5 hours). The nearest airport is Errachidia (ERH), roughly 2 hours away, and Fes (FEZ) and Marrakech (RAK) are the main international gateways. There is also a CTM and Supratours bus service to Merzouga village. Tell us your arrival details and we will arrange a pickup.
No. You can drive right up to the camp, or we can collect you from the parking area. The camel ride is an experience we include for the sunset, not a way of getting your luggage in.
Your tent with private ensuite bathroom, dinner, breakfast, the sunset camel ride, sandboarding, live Berber music around the fire and Wi-Fi. Quad biking, buggy tours, 4x4 excursions and massage are optional extras.
Yes. Every tent has its own unit, and it matters: summer afternoons here are genuinely hot and winter nights genuinely cold. Each tent also has a private bathroom with a hot shower and universal power outlets.
There is free Wi-Fi across the camp and reasonable mobile coverage. It is fast enough for messaging, maps and sending photos home; it is not fast enough to pretend you are still at the office, which most guests count as a benefit.
Traditional Moroccan home cooking prepared by our family: harira or vegetable soup, tagines, couscous, fresh bread baked in sand, salads and seasonal fruit, with mint tea throughout. Vegetarian, vegan, gluten-free and allergy-aware meals are no problem — just tell us in advance.
Very. Families are a large part of who stays with us. Children get their own bed in the family or triple tent, sandboard for as long as they want, meet the camels before the ride and eat with everyone at dinner. Let us know their ages when you enquire.
March to May and September to November are the most comfortable. December to February brings crisp, clear days and cold nights — beautiful, and the tents are heated. June to August is hot in the middle of the day, so activities shift to early morning and evening, and the air conditioning does the rest.
Send us an enquiry through the form on this site or message us on WhatsApp. We reply personally, usually within a few hours, confirm availability for your dates and explain the payment options. We do not take card details through this website.
Layers. Light clothes and sun protection for the day, something warm for the evening from October to March, closed shoes for the dunes, sunglasses, a scarf and a torch or head-lamp. Towels, bedding and toiletries are provided.
Yes. We regularly host families and small groups who take several tents, and we can arrange private dinners, music and transport. Write to us with your numbers and dates and we will put a plan together.
Book your stay
Still not sure? Ask us directly
Tell us your dates and who is travelling. We reply personally, usually within a few hours, with availability and a plan for your stay.

